Exide Support
Support workflows designed for speed and clarity
Use this page to route service requests, warranty needs, and support documentation.
Access Exide Online Service
Raise a service request directly on the Exide Care portal, or reach the Exide Industries site for industrial product support.
Open Service PortalWarranty claim process
1. Share invoice and battery details
2. Submit issue summary and images
3. Fidere validates and routes case
4. OEM process and closure tracking
Exide helpline
Exide toll-free support for service booking and product queries.
Toll free: 1800-103-5454
WhatsApp: +91 70440 00000
For Fidere-coordinated warranty cases, call +91 98300 11242 or write to sales@fidereengineers.com.
Service access
Warranty handling
Helpline support
Coordination desk
FAQs
Quick answers for common support requests.
How do I initiate an Exide warranty claim?
Share purchase details, battery model, and fault context through our support form. We coordinate documentation and routing with Exide channels.
Do you provide installation support?
Yes. OEM-backed on-site coordination is available for installation and commissioning based on project scope.
Can we submit an RFQ directly?
Yes. Use the Upload RFQ call-to-action and share specification sheets or BOQ for detailed review.